HR Administration Officer with German - Krakow
HR Administration Officer with German - Krakow
| Job Title: | HR Administration Officer with German |
| Company: | Infosys Poland |
| Your Application: | You have not applied yet. Apply or Refer for rewards |
| Location: | Krakow, Polonia |
| Salary: | Negotiable |
| Published: | 26/03/2024 |
| ID: | 392169155 |
JOB DESCRIPTION
JOB DESCRIPTION
Requirements:
- • English & German language level on at least B2
- • Good MS Excel and Word skills
- • Good communication and analytical skills
- • At least secondary school diploma
- • To be able to anticipate customer needs and solve problems proactively
Responsibilities:
- • Managing assigned HR related tickets in a timely manner, ensuring customers are kept up to date
- • Ensuring all queries are logged accurately in ticketing system
- • Categorizing cases and assigning them to proper Agent
- • Taking ownership of addressed by the Client issues
- • Executing proper follow up to escalated cases
- • Continuously contributing towards our service guides and knowledge
- • Participating in process related calls with the Client
- • Answering incoming calls - service line
- • Meeting objectives and SLA
Benefits:
- • Working for prestige Client
- • Great atmosphere
- • Set of social benefits to choose from
- • International projects
- • Opportunity to develop your career
- • Hybrid working model (2 days from the office in Cracow)/remote
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Requirements:
- • English & German language level on at least B2
- • Good MS Excel and Word skills
- • Good communication and analytical skills
- • At least secondary school diploma
- • To be able to anticipate customer needs and solve problems proactively
Responsibilities:
- • Managing assigned HR related tickets in a timely manner, ensuring customers are kept up to date
- • Ensuring all queries are logged accurately in ticketing system
- • Categorizing cases and assigning them to proper Agent
- • Taking ownership of addressed by the Client issues
- • Executing proper follow up to escalated cases
- • Continuously contributing towards our service guides and knowledge
- • Participating in process related calls with the Client
- • Answering incoming calls - service line
- • Meeting objectives and SLA
Benefits:
- • Working for prestige Client
- • Great atmosphere
- • Set of social benefits to choose from
- • International projects
- • Opportunity to develop your career
- • Hybrid working model (2 days from the office in Cracow)/remote
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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