HR Administration Officer with German - Krakow
HR Administration Officer with German - Krakow
| Job Title: | HR Administration Officer with German |
| Company: | Infosys Poland |
| Your Application: | You have not applied yet. Apply or Refer for rewards |
| Location: | Krakow, Polonia |
| Salary: | Negotiable |
| Published: | 17/04/2024 |
| ID: | 392175443 |
| WhatsApp: | Send WhatsApp |
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Requirements:
- English language level on at least B2, German - On C1
- Good MS Excel and Word skills
- Good communication and analytical skills
- At least secondary school diploma
- To be able to anticipate customer needs and solve problems proactively
Responsibilities:
- Managing assigned HR related tickets in a timely manner, ensuring customers are kept up to date
- Ensuring all queries are logged accurately in ticketing system
- Categorizing cases and assigning them to proper Agent
- Taking ownership of addressed by the Client issues
- Executing proper follow up to escalated cases
- Continuously contributing towards our service guides and knowledge
- Participating in process related calls with the Client
- Answering incoming calls - Ervice line
- Meeting objectives and SLA
Benefits:
- Working for prestige Client
- Great atmosphere
- Set of social benefits to choose from
- International projects
- Opportunity to develop your career
- Hybrid working model (2 days from the office in Cracow)/remote
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Requirements:
- English language level on at least B2, German - On C1
- Good MS Excel and Word skills
- Good communication and analytical skills
- At least secondary school diploma
- To be able to anticipate customer needs and solve problems proactively
Responsibilities:
- Managing assigned HR related tickets in a timely manner, ensuring customers are kept up to date
- Ensuring all queries are logged accurately in ticketing system
- Categorizing cases and assigning them to proper Agent
- Taking ownership of addressed by the Client issues
- Executing proper follow up to escalated cases
- Continuously contributing towards our service guides and knowledge
- Participating in process related calls with the Client
- Answering incoming calls - Ervice line
- Meeting objectives and SLA
Benefits:
- Working for prestige Client
- Great atmosphere
- Set of social benefits to choose from
- International projects
- Opportunity to develop your career
- Hybrid working model (2 days from the office in Cracow)/remote
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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